Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@xervali.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Xervali is operated by Shenzhen Yuming Information Technology Co., Ltd.
Company Name: Shenzhen Yuming Information Technology Co., Ltd.
Address: Room 402, No. 45 Songrui Road, Hongxing Community, Songgang Subdistrict, Bao'an District, Shenzhen City, Guangdong Province, China
Phone: +86 13776898509
Email: support@xervali.com